Customer Service Training DVDs - Complete DVD Library

• Leader's Guide - one included with each title
• Participant Workbooks - one year distribution rights included with each title
• Desktop Reminder Cards - twenty-five included with each title
• PowerPoint Presentations - one year distribution rights included with each title

Complete 18-module DVD Training Library
The Telephone Doctor® Complete DVD Library is our flagship package which is currently helping tens of thousands of organizations worldwide. In addition to saving valuable preparation time, this comprehensive collection will add instant credibility and proven content to your next workshop, meeting or training session. Hosted by customer service expert Nancy Friedman, this powerful 18-module DVD series will help your staff to become highly skilled at satisfying customers. Each turn-key package includes chaptered DVD, broadcast-quality production values, comprehensive leader's guide, desktop reminder cards plus one year distribution rights for participant workbooks and accompanying PowerPoints.

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